Shipping Policy

At Turner House, each piece of handmade pottery is carefully crafted and packaged to arrive safely at your door. Below you’ll find details about our processing times, shipping rates, delivery estimates, and local pickup options.

Processing Time

All Turner House pottery is processed within 3–5 business days, unless otherwise noted in the product description.

Because many of our ceramic pieces are handmade and one-of-a-kind, slight variations in processing time may occur during high-volume periods.

Once your order ships, you will receive a tracking number via email.

Shipping Rates

Shipping rates are calculated at checkout based on:

Package weight
Size of the item
Destination

We currently ship within the United States.

If you are interested in international shipping, please contact us before placing your order.

Delivery Estimates

Delivery times depend on the carrier and your location. While most orders arrive within the estimated window provided at checkout, shipping delays may occasionally occur that are outside of our control.

Packaging & Protection

All Turner House ceramic pieces are packaged with protective materials to reduce the risk of breakage during transit. We take great care in ensuring your handmade pottery arrives safely.